Who is the on-call physician today? Clearly identifying the on-call physician is a critical element of your practice’s efficiency. If the on-call physician is not known by all employees, it leaves room for error with a significant and negative impact on patients, staff, and the health of your practice.
It might seem like a minor slip-up, paging the wrong physician, but this small error results in a patient’s care getting delayed or overlooked entirely. It disrupts the entire practice’s flow by calling the wrong person into the wrong room, taking the paged physician away from assigned patients and their needs.
Learn how poor communication can result in paging the wrong on-call physician, hurting your practice and patient care.
Poor communication has a deteriorating ripple effect on your practice
It is estimated that any given 500-bed hospital wastes four million dollars every year as a result of poor internal communication – a staggering statistic! However, this wide gap provides ample opportunity for improvement and a chance to secure your patients’ best possible care.
What can a practice do to avoid paging the wrong physician?
The best way to avoid miscommunication in a big practice is to operate schedules using automated software.
Scheduling software allows physicians and staff to submit their availability, trade shifts when necessary, and to freely communicate without needing to see each other in person. Opening and improving lines of communication about schedules and patients is an obvious necessity in big hospitals, but it is just as important in small family practices.
Commit to your practice’s potential and secure on-call physician awareness by turning to scheduling software.
Benefits of digitizing your call physician schedule
1. Centralize scheduling information
Digitizing schedules requires all physician information to live online. This includes availability, dates out of the office, flexibility, and patient assignments. Changes often go communicated between only select individuals, leaving a lot of room for error. When changes are made and monitored online, everybody affected is informed or at least aware of the change when calling on the select physician for help.
2. Ensure fair workload distribution
Digital schedules allow for full transparency of workload. See who is working overtime, where balance can be improved, and how the schedule can equilibrate to foster optimal patient care. Remember that overworked physicians and staff do not adequately serve your patients; in order to provide premium care, you must monitor the capacity and workload of your physicians.
3. Balance needs
Operating a practice efficiently means taking into regard the schedules and well-being of providers, patients, and the healthcare industry. Online scheduling lets you see who is out of the office, when schedules overlap, and when a provider or patient’s needs take precedence over another scheduled item.
4. Reduce schedule management
By using scheduling software, you can reduce the time spent on managing employees’ time by 90 percent. This is an overwhelming margin to take advantage of so that physicians, nurses, and administrative staff can spend time and energy where it is the most valuable to prosperous patient health.
Mercedes Transcription has the software services and medical expertise to help you find the programs you need to improve and maintain optimal practice efficiency. Provide your patients with the best possible experience while serving your physicians and staff and upping the bar of the healthcare industry overall.
Reach out to our incredible team to learn more about which digital programs are the best for your practice and find out how our services can bring your practice into a leadership position in your market. We look forward to serving you!