How Technology in Private Practices Improves Patient Satisfaction

Technology is a modern day expectation of consumers in any industry, and this trend is no stranger to healthcare. Patients expect to be able to change an appointment online and access recent lab results as much as an airline customer expects to be able to check-in online before a flight, in order to avoid the airport kiosk.

Private Practice Technology Solution

Integrating technological solutions into your patient services will improve the efficiency of your practice and significantly better your patient experience. Let’s take a look at why technology is so important to include in your practice in 2019.

How Technology in Private Practices Improves Patient Satisfaction

  • Patients are in control of their health

Patients want to be in control, especially when it comes to their health. When you provide digital solutions such as online scheduling, physician communication, digital recovery regimens, and online access to medical history, you empower patients to optimize their own health.

  • Technological superiority matters to patient experience

Patients know that technological solutions are available in every facet of their lives, including their private medical care. If you do not provide a digitally savvy experience, your patients will find more relevant care at another practice.

  • Patients have high expectations

When it comes to health, patients want to know they are in the best possible hands for care. This includes facilities, physicians, and now, technology. Providing superior patient technology shares the message that you are the most reliable solution for your patient’s medical needs.

  • Medical records need to be online

Patients are mobile, healthcare is specialized, and records need to be accessed online from anywhere in the world. Make sure to educate your patients on how to use your patient portal so their healthcare is never limited to a geographic location.

Medical records need to be online

  • Patient engagement

Online platforms are a fun and simple way to engage with patients. There you can communicate about logistics (appointments, reminders, results, etc.), share relevant health information, offer health status quizzes, and track patient progress through recovery.

  • Interoperability

When information is available online, everyone in (or outside of) your practice can be involved in a patient’s case, to ensure appointments are aptly made, results are explained, and further care is planned.

  • Patient communication

Physicians are hard to schedule time with, so make communication easy by establishing patient portals through which your patients can communicate with your physicians.

  • Convenient recovery

Patients can recover from surgery or intense therapies in the comfort of their own homes and at times that work for their work and home life schedules. This type of recovery further ensures that when patients come to meet physicians, the time spent together is qualitative and focused on addressing a specific matter.

  • Education

One of the most important transitions in digital healthcare is establishing a proactive approach to patient care, largely through education. As patients learn more about factors affecting their health, recovery steps through rehabilitation, and how to practice healthy lifestyle habits, healthcare becomes more autonomous.

As we place health back into patient hands, we empower the healthcare industry to thrive through innovative, more meaningful physician-patient interactions and an overall healthier, happier society.

Mercedes Transcription is a leader in integrative healthcare technology. One of the best ways to transition your practice and patient care onto a digital platform is through medical note transcription. Transcribing notes is easy with quality note recording and same-day transcription services.

To learn more about how to get started with Mercedes Transcription, reach out to a member of our team, today.

By |2019-02-22T14:07:04+00:00February 20th, 2019|Technology|0 Comments

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