Think of us as your “Concierge Team”, whose primary focus is to deliver the best possible client service from the time we first meet until the transcription is uploaded to the patient’s electronic medical record. We strive to deliver the kind of client service you would come to expect of us: prompt, courteous and professional. While your primary, day-to-day contact will be a dedicated MTI Team Member assigned to assist in assuring all work is done to 100% satisfaction, you also have 24/7 access to the rest of your “Concierge Team” at Mercedes Transcription.
Our goal is to provide you with a seamless and efficient medical transcription service solution that will not only meet, but exceed your expectations. How can we do it better? We welcome all client feedback and are always open to ideas and suggestions.